Health workers should be able to get on with their jobs free
from harassment. UNISON’s latest UK wide survey shows that this is not the case.
Following on from the our report showing the violence that Scottish Ambulance Service staff experience at work this UK wide survey indicates that eight per
cent of respondents have suffered sexual harassment in their workplace in the
last two years.
Of those who had experiences harassment 31% said the harassment
was frequent/regular and 12% stated that it occurred daily weekly. The vast
majority (81%) were female. The types of behaviour they describe are:
- Remarks “banter” or “jokes” (64%)
- Invasion of personal space (53%)
- Unwanted or derogatory comments (49%)
- Leering and suggestive gestures (48%)
- Sexual assault including kissing, stroking, touching or hugging (22%)
Respondents also describe how this affects their own behaviour leading to workers:
- Isolating themselves and avoiding certain colleagues/situations
- Wanting to leave/looking for another job
- Poor mental health
- Losing confidence
Sadly while many talked about the harassment with other
colleagues or friends and family 28% keep quiet about it. Only 23% spoke
directly to the perpetrator. Respondents were concerned about formal reporting. Almost
half (49%) felt that “nothing would be done”. Others (37%) were concerned about
being “dismissed as oversensitive”. Almost a quarter (25%) feared retaliation
from the perpetrator and 22% feared that formal reporting could harm their
career. Of those who did report harassment only 15% felt that their
case was handled properly
Quotes from respondents include:
“One of my team ‘upskirted’ a colleague, then sent the video
recording to another member in
the team by ‘accident’.”
“A colleague touched my groin during handovers to ‘show’
where a patient had pain. The
same person also touched around my side to ‘search’ for keys
that I had in my pocket.”
“I work in a control centre and regularly get sexually based
comments from patients.”
“While I was on placement a patient attempted to take my
tunic off, but none of the staff on
the ward did anything.”
“I left the organisation. The nurse who made me feel
uncomfortable made things awkward
and I hated working on the same days as her.”
“I suffered with severe anxiety, and couldn't be left alone
at work. This went on for 12
months even though reported it to a manager.”
“As a result of my experience, I am now more wary about
treating patients that are
intoxicated or under the influence.”
“It was an incident that spooked me. I now purposely wear a
larger uniform and feel myself
tense up if we're called to the area where the patient
lives.”
“It makes me feel nervous and panicked every time I see that
member of staff.”
Joining a trade union will ensure that individuals are
supported if they experience harassment but employers need to be proactive. The government can also drive improvement through reforms
including:
• Reinstatement of section 40 of the Equality Act which
ensured staff were safeguarded against harassment by third parties (for
example, patients and their friends or relatives). Under this clause, employers
were liable if they failed to act after two incidents. However, the government
scrapped this ‘three-strikes’ rule in October
2013 on the grounds that other laws gave staff similar
protection, a claim disputed by UNISON
• The creation by the NHS of a ‘gold standard’ complaints
procedure that's robust and gives workers confidence that their case will be
properly considered. Having good complaints procedures will increase the number
of staff who report an issue and will create an expectation that complaints
will be taken seriously